Software for Logistics Companies

In logistics, what decides the profit margin is often not the transport itself but the flow of information around it: which pallet is on which shelf, which vehicle is on which trip, which delivery note is still in the driver’s glovebox. On this page we describe the problems haulage, courier and warehousing companies most often face on the ground, and the software components 360 Soft uses to solve them.

1. Warehouse, trips and invoicing in separate systems

When goods receipt is done in one program, dispatch planning in Excel and invoicing in the accounting software, the same shipment is keyed in by hand three times. Errors, late invoices and inconsistent stock reports are the natural result. The solution is a warehouse management system (WMS) that ties warehouse movements and trips to the same work order, with invoice lines generated automatically from that work order.

2. Where is the vehicle, and was the delivery made?

A GPS device shows where the vehicle is, but not whether the delivery was made. As long as proof of delivery (signature, photo, recipient name) stays on paper, informing the customer is delayed and documents have to be dug out in disputes. With a mobile app built for drivers, a photo, signature and location are captured at the moment of delivery and the trip status is updated at head office in real time.

3. Customer service answers tracking questions by phone

Every call asking about shipment status pulls an operations employee away from their real work. A dedicated customer tracking portal and notifications triggered by status changes remove that load. For frequently asked questions, a WhatsApp chatbot can reply automatically using the tracking number.

4. Routes and vehicle loads are planned by gut feeling

If morning planning depends on the memory of an experienced dispatcher, operations slow down when that person is on leave. A planning screen that uses volumetric weight, actual weight, delivery time windows and region makes the dispatcher’s decisions easier and makes the rules independent of any one person. For in-warehouse picking, see our dispatch and picking optimisation page as well.

Logistics software is only as valuable as it is usable by the people working on the ground. That is why we design handheld terminal screens with large buttons for one-handed use, and the driver app with minimal data entry. For the hardware side of scan-based operations, see our barcode and handheld terminal integration page, and for warehouses that need automatic reading at pallet and container level, our RFID warehouse tracking system page.

The software runs on a cloud server; branches, warehouses and drivers access the same data over the internet. Thanks to user roles, warehouse staff do not see prices, customers do not see other companies’ shipments and drivers see only their own tasks.

Pricing: A fixed-price proposal tailored to your project, within 24 hours. To discuss the scope, fill in the quote form or call us on +90 850 335 10 87.