Website Maintenance and Security

A website is not finished on launch day, that is when the work starts. Unpatched plugins, expiring certificates and missing backups can take a site offline overnight. With our monthly protocol we watch the site so you do not have to.

Daily Backups 24/7 Monitoring Malware Removal Speed Optimisation Monthly Report Emergency Response

ServiceMaintenance and Security

ModelMonthly contract

ScopeUpdates / Backups / Security

ReportingMonthly

Why a Maintenance Contract Matters

A website is not a brochure that stays fixed after launch. The software layers underneath it are updated constantly, security flaws are disclosed publicly, and automated scanners start probing those flaws within hours. On an unmaintained site three things typically happen:

Silent infection: malicious code is injected, visitors are redirected to spam pages without you noticing, and Google flags the site.
Sudden outage: a plugin or PHP version conflict takes the site down and there is no recent backup to fall back on.
Slow decay: a bloated database and unoptimised images drag page speed down, and rankings and conversions fall together.

A monthly protocol turns all three risks into a predictable cost.

What the Protocol Covers

Backups and system updates

Core, theme and plugin updates are trialled in a staging environment before they reach production. A full backup and rollback point is created before every intervention, and backups are stored off-server.

Malware scanning and clean-up

Weekly malware scanning, file integrity monitoring and malware removal. Infected files are cleaned, backdoors closed, and blacklist removal requests submitted where needed.

Security hardening

Login rate limiting, two-factor authentication, correct file permissions, security headers and firewall rules keep the WordPress security and maintenance layer permanently active.

SSL and server maintenance

Certificate renewal tracking, PHP version upgrades, resource monitoring and server-side hardening as part of SSL and server maintenance.

Uptime monitoring

The site is monitored 24/7. When it becomes unreachable or a certificate is about to expire, the alert reaches us rather than you, and work starts before you notice.

Technical support and content updates

Defined response times for content changes, form failures and broken integrations. The monthly content update allowance is set by the plan.

Hacked Site Recovery

For sites that have already been compromised we run a separate emergency line. Our hacked website recovery service follows this order:

The site is isolated and a forensic copy of its current state is taken.
Malicious code is removed, along with injected files and database records.
Backdoors are closed and all administrator passwords and keys are rotated.
The entry point is identified and reported so the same route cannot be reused.
A review request is filed through Google Search Console to lift the security warning.

What you receive is not just a cleaned site but a report explaining how the incident happened.

Speed and Core Web Vitals

The speed optimisation work inside the plan begins and ends with measurement. After caching configuration, image compression and modern format conversion, database clean-up, plugin rationalisation and critical CSS work, LCP, INP and CLS are measured again. Before and after scores appear in the monthly report, presented as data rather than a claim.

How We Take Over a Site

Every site we take over is documented first, fixed second, then monitored.

Health scan: update debt, malware traces, speed score, backup status and open vulnerabilities are baselined.
Stabilisation: critical updates applied, detected malicious code removed, a reliable backup system put in place.
Hardening: login protection, file permissions, security headers and firewall rules configured.
Continuous monitoring: uptime, certificates, malware and performance placed under watch.
Monthly report: work done and recommendations shared on a single page.

What Drives the Price

The cost drivers are:

Site type: brochure site, blog, e-commerce or custom software.
Traffic and server load: higher traffic requires more frequent monitoring and more backup storage.
Response time: standard business-hours response versus 24/7 emergency cover.
Content update allowance: how many hours of content and editing work are included each month.
Backup retention: a policy ranging from 7 to 90 days.

We scan your site free of charge and tell you plainly which tier is enough. We do not sell you a plan you do not need.

Frequently Asked Questions

The questions we hear most about maintenance and security.

Pricing is driven by the size of the site, whether it is transactional, the response time you need and your monthly content update allowance. A brochure site and a high-traffic store are not comparable. We scan your site free of charge first and then recommend the right tier.

In most cases the site is cleaned and back online the same day. Infections that have spread across the whole server or gone unnoticed for months can take one to three days. Afterwards we report how the attacker got in and apply hardening to close that route permanently.

Backups are held in external storage, independent of the server hosting the site, so the site can be restored even if the server is lost entirely. Retention ranges from 7 to 90 days depending on the plan, and you can request a restore to any retained day.

Yes, and we prove it with numbers. We report PageSpeed and Core Web Vitals before and after the work. On a typical WordPress site, caching, modern image formats and removing redundant plugins produce a clear improvement in load time, which affects both user experience and search ranking.

Yes. We regularly take over sites built by other agencies. Before onboarding we run a free health scan and give you a written summary of the current state, including anything critical that should be fixed before the handover.

To remove that risk, updates are trialled in a staging environment before they reach production. A full backup and rollback point is created before every change, so if anything behaves unexpectedly the site is restored to its previous state within minutes.

No, they solve different problems. Maintenance keeps the platform patched, backed up, monitored and clean. A penetration test hunts for logic flaws and deep vulnerabilities from an attacker perspective. Corporate environments should run both.

Updates applied, backups taken, attack attempts blocked, malware detected, uptime percentage, the movement in speed scores and recommendations for the following month, all in a single readable page.

The next success story
is yours.

The first consultation is free. We prepare a tailored proposal within 24 hours.

Get a free quote