An agency earns most of its income from renewals; when motor, home and property policies lapse unnoticed, the customer moves to another agent. With policies on different carrier portals and customer details in spreadsheets, renewal follow-up and commission reconciliation take hours every month. In the system we build, policies from every carrier are gathered on a single customer record, upcoming expiries drop into a list automatically and the customer gets a reminder. Quotes are presented side by side, claims files are tracked and a commission report per carrier takes one click.
Problems we see in agencies
- Expired policies slipping away without renewal
- Customer details scattered across carrier portals
- Commission reconciliation done by hand
- Customers not being told the status of a claim
Modules
Policy portfolio
Policy records with line of business, carrier, premium, expiry and vehicle or property details.
Renewal tracking
A list by days to expiry, automatic SMS and tasks for sales reps.
Quote comparison
Present quotes from several carriers in a single table.
Claims files
Claim notification, loss adjuster, documents and payment stages.
Collections and instalments
Premium instalments, card and bank transfer collection, overdue alerts.
Commission reconciliation
Commission and premium production reports by carrier and sub-agent.
How it works day to day
- 1
A customer enquires and quotes are requested from several carriers.
- 2
The comparison is sent to the customer on WhatsApp.
- 3
The accepted policy is recorded in the portfolio and the collection plan.
- 4
A renewal task and reminder are created as expiry approaches.
- 5
At month end a production and commission reconciliation report is produced.
Integrations
Off-the-shelf software or custom-built?
When off-the-shelf is enough
For small agencies working with a single carrier, the carrier’s own agency portal and off-the-shelf agency software may be enough.
When custom software pays off
For multi-carrier agencies with sub-agent networks that want a higher renewal rate, a system built around your own sales process is more profitable.
How the budget is built
We launch the workflow that saves you the most time first, then add modules based on real usage. The full scope below is calculated with 20 screens and 10 modules; the final price follows a free discovery call and a written scope.
Maintenance and improvements (optional): €400 / month. Hosting, SMS, WhatsApp and app store fees are listed separately.
Frequently asked questions
Are policies imported from the carriers automatically?
Policy statements and import files from carriers are loaded on a regular schedule, and direct connections can be built with carriers that offer a service.
Can we migrate our existing customer list?
Yes, customer and policy records from spreadsheets or your old software are imported.
Can sales reps use it in the field?
Yes, the customer record, quotes and renewal tasks are available on the mobile screen.
Is customer data GDPR-compliant?
ID and health information is stored encrypted, with role-based access and an audit trail of actions.
