In removals the fate of a job is decided at the survey: if the volume is misjudged, the van is too small, the crew is short and the quote loses money. When enquiries by phone, photos sent over WhatsApp and moving days in a notebook get mixed up, three jobs end up booked on the same day. In the system we build, the customer leaves a survey request online, the surveyor builds an inventory room by room on a tablet at the house and the volume is calculated automatically. The quote goes to the customer as a link, and once accepted it drops into the vehicle, crew and lift plan; on moving day the condition and delivery record is signed digitally.
Problems removals firms face
- Inventory volume misjudged
- More jobs booked on a day than capacity allows
- Damage claims that cannot be documented
- No follow-up with customers after a quote
Modules
Survey request
Turning enquiries from web and WhatsApp into appointments.
Survey
Room-by-room inventory, photos and automatic volume calculation.
Quote
Online quote with floor, lift, distance and packing items.
Move planning
Calendar for vehicles, crews and external furniture lifts.
Damage and delivery
Pre-loading condition photos and a signed delivery record.
Storage
Items held in the warehouse, crate numbers and monthly storage fees.
How it works day to day
- 1
The customer’s enquiry is received and a survey appointment is given.
- 2
The surveyor draws up the inventory, and volume and quote are produced.
- 3
The customer accepts the quote from the link and pays the deposit.
- 4
On moving day the crew and vehicle set off according to the plan.
- 5
At delivery the record is signed and the remaining amount is collected.
Integrations
Off-the-shelf software or custom-built?
When off-the-shelf is enough
For small removers with a single van, calendar apps and ready-made quote templates may be enough.
When custom software pays off
For firms running several crews, vehicles and warehouses, a custom system that flows from survey to delivery gives correct pricing and capacity control.
How the budget is built
We launch the workflow that saves you the most time first, then add modules based on real usage. The full scope below is calculated with 18 screens and 9 modules; the final price follows a free discovery call and a written scope.
Maintenance and improvements (optional): €450 / month. Hosting, SMS, WhatsApp and app store fees are listed separately.
Frequently asked questions
Can customers show their belongings by video?
Yes, customers can request a remote survey by uploading video or photos.
How is the volume calculated?
It is totalled from the average volumes in the item catalogue, and the surveyor corrects it if needed.
Are long-distance moves supported?
Yes, distance, part loads and intermediate storage items are added to the quote calculation.
Are customer address and phone details protected?
Personal data is revealed only to staff assigned to the job and stored in line with GDPR.
