In a bakery the work starts at night: how many loaves, bagels and pastries come out by morning depends on orders collected by phone the evening before and on the head baker’s guess. Overproduction comes back as stale returns, underproduction leaves shop shelves empty, and what the driver dropped off and took back is scribbled in a notebook. In the system we build, customers enter their order in the app before the evening cut-off and the system produces the production plan per product, plus flour and yeast needs. The driver sees the route on the phone, enters delivered and returned quantities on the spot, and the customer account and collection update instantly.
Problems we see in bakeries
- Orders collected by phone and written on paper
- Stale returns that go unrecorded
- Driver drop-off quantities that do not match the invoice
- No idea which products actually make a profit
Modules
Customer ordering
Daily orders with a cut-off time, standing order templates and reminders.
Production plan
Orders totalled by product and batch, with dough recipe requirements.
Delivery routes
Route by vehicle, delivery sequence and driver mobile app.
Delivery and returns
Quantities dropped and collected at each stop, with a stale rate report.
Accounts and collections
Customer balance, weekly statement, cash and card collection in the field.
Costing
Cost and profitability per product based on flour, yeast, fat and energy.
How it works day to day
- 1
Customers enter their orders before the evening cut-off.
- 2
Overnight the system produces the production plan and dough requirement.
- 3
In the morning the loading list and route are assigned to vehicles.
- 4
At each stop the driver enters delivered and returned quantities and collects payment.
- 5
At the end of the day the stale rate, turnover and account balance report is ready.
Integrations
Off-the-shelf software or custom-built?
When off-the-shelf is enough
For a neighbourhood bakery that only sells over the counter, an off-the-shelf POS and basic bookkeeping package is enough.
When custom software pays off
For bakehouses delivering to dozens of shops and wholesale customers every day, a custom system that joins ordering, the production plan and returns tracking noticeably cuts waste and leakage.
How the budget is built
We launch the workflow that saves you the most time first, then add modules based on real usage. The full scope below is calculated with 18 screens and 10 modules; the final price follows a free discovery call and a written scope.
Maintenance and improvements (optional): €500 / month. Hosting, SMS, WhatsApp and app store fees are listed separately.
Frequently asked questions
Do customers have to use the app?
No. A standing order template can be set up, and if changes come by WhatsApp or phone the office enters them in the dashboard.
What if the driver’s phone has no signal?
The app works offline and delivery and return records are synchronised when a connection returns.
How do stale returns affect stock?
Returned quantities are recorded by product and customer, and you choose how they are disposed of, for example waste, animal feed or breadcrumbs.
Can existing customer balances be migrated?
Yes. The customer list and opening balances from your accounting software are loaded into the system.
