At a currency exchange the rate moves dozens of times a day, and if the counter price is not updated the margin disappears. Without ID and KYC records for transactions above the reporting threshold an inspection turns serious, and counting a multi-currency till at close of day takes hours. In the system we build the market rate is pulled in automatically, a buy-sell margin is applied per currency by rule and the rate board updates instantly. Every transaction gets a receipt, ID capture becomes mandatory above the threshold, and the till is monitored live by currency.
Problems at currency exchange bureaux
- Rates updated late at the counter, losing margin
- Incomplete KYC records
- Multi-currency till counts that take too long
- No view of currency positions across branches
Modules
Rate management
Automatic pricing from the market rate, margin per currency and approved updates.
Counter transactions
Buy and sell receipts, cross rates, quick customer selection and printing.
Customer due diligence
ID capture above thresholds, identity verification and transaction history.
Multi-currency till
Opening, interim counts and closing by currency and denomination.
Position tracking
Open position, average cost and profit by branch and currency.
Compliance reports
Transaction lists, suspicious-activity flags and audit extracts.
How it works day to day
- 1
At the start of the day the till is opened by currency and denomination.
- 2
Rates are pulled from the market and reach the counter board with margins applied.
- 3
The customer transaction is receipted, and ID is captured if above the threshold.
- 4
The manager watches each branch’s currency position live.
- 5
At close the till is counted and the transaction and profit report is closed.
Integrations
Off-the-shelf software or custom-built?
When off-the-shelf is enough
For a single-counter bureau with low volumes, ready-made sector software for currency exchange may be enough.
When custom software pays off
For multi-branch bureaux, or those that also trade jewellery, or want to apply their own margin and limit rules, a custom system reduces rate risk and the audit workload.
How the budget is built
We launch the workflow that saves you the most time first, then add modules based on real usage. The full scope below is calculated with 16 screens and 8 modules; the final price follows a free discovery call and a written scope.
Maintenance and improvements (optional): €450 / month. Hosting, SMS, WhatsApp and app store fees are listed separately.
Frequently asked questions
Where do the rates come from?
From the rate provider you hold a data contract with; several sources can be set up and ranked by priority.
How is customer data protected?
ID details are stored encrypted, access is role-based and logged, and GDPR and AML retention periods are applied.
Can it be used alongside jewellery transactions?
Yes. Gold and currency transactions can run through the same till but are tracked as separate positions.
Can we produce the reports inspectors ask for?
Transaction extracts by date, branch and amount range are exported using ready templates.
