In court-referred and mandatory mediation, reaching the parties, fitting a session into several lawyers’ diaries and not missing the statutory time limit take up most of a mediator’s time. When minutes sit in Word, invitations on the phone and fees in a separate sheet, tracking gets harder as the caseload grows. In the system we build every case referred from the court or mediation office is opened with its referral date and statutory deadline. Parties are invited by SMS and email, sessions are scheduled without diary clashes, settlement and no-settlement minutes are prepared from templates, and the fee is linked to the case.
Problems mediators face
- Statutory deadlines calculated by hand and at risk of being missed
- Evidence of contacting and inviting parties scattered
- Session diaries clashing with counsel
- Minutes and fees prepared by hand
Modules
Case record
Dispute type, file number, parties, counsel and referral date.
Deadline tracking
Statutory time limit by dispute type, with extension alerts.
Invitations and contact
Invitations documented through SMS, email and call logs.
Session planning
In-person or video sessions, rooms and calendar management.
Minute templates
Automatic completion of settlement, no-settlement and first-session minutes.
Fees and reports
Fees by tariff, payment status and periodic case statistics.
How it works day to day
- 1
An appointment arrives and the case is opened with the parties and deadlines.
- 2
Invitations go to the parties and contact records land in the file.
- 3
A suitable time is found and the session goes to the calendar and to the parties.
- 4
At the end of the session the minutes are prepared from a template and put forward for signing.
- 5
The case closes and the fee and statistics reports are updated.
Integrations
Off-the-shelf software or custom-built?
When off-the-shelf is enough
For mediators taking only a few cases a month, a calendar and a tidy folder structure may be enough.
When custom software pays off
For practices with several mediators and a high monthly caseload, a custom system built around deadlines and minutes noticeably reduces the risk of error and the workload.
How the budget is built
We launch the workflow that saves you the most time first, then add modules based on real usage. The full scope below is calculated with 15 screens and 9 modules; the final price follows a free discovery call and a written scope.
Maintenance and improvements (optional): €400 / month. Hosting, SMS, WhatsApp and app store fees are listed separately.
Frequently asked questions
Does it connect to the official registry?
Data is not written directly into official systems; case details are kept in a form that matches the records there and can be transferred easily.
Can sessions be held by video?
Yes. A video link is added to the session invitation and attendance is recorded.
Is party information stored in line with GDPR?
Data is kept encrypted and only the mediator and staff assigned to the case can access it.
Can old cases be brought into the system?
Excel lists and scanned minutes are imported and archived.
