| Client | eKoop |
|---|---|
| Sector | Social platforms and cooperatives |
| Service | Cooperative management, mobile app development |
| Technologies | Mobile app development, membership and notification infrastructure |
| Outcome | Live in the app store with 500+ downloads and a 4.7 rating |
About the Project
eKoop is the online cooperative management app we developed for Istanbul’s shuttle vehicle cooperatives (İSAROD). It digitalises membership, vehicle, payment and notification processes. eKoop is shaped around the day-to-day needs of cooperatives that run shuttle transport services. Unlike a general-purpose membership app, it handles membership information together with vehicle records and payment processes. The app is live in the app store, and members can manage their cooperative-related tasks from their phones.
The Need and the Problem Solved
Istanbul’s shuttle vehicle cooperatives needed to digitalise their member, vehicle and payment processes. In cooperative structures, member information, vehicle records and payments are often tracked in separate records and by manual methods. As the number of members grows, this becomes time-consuming for both the management and the members. The project goals were:
- Managing membership processes digitally
- Keeping members’ vehicle records in one place
- Allowing payment processes to be tracked through the app
- Enabling the cooperative to reach its members directly with notifications
Because cooperative members come from different age groups and have different technology habits, keeping the app simple enough for everyone to use comfortably also became a goal.
Our Solution
We developed a mobile app that offers cooperative members online management, member tracking and notification features. The app’s modules are:
- Membership management: keeping and updating cooperative members’ information digitally.
- Vehicle records: since each member of a shuttle vehicle cooperative can have one or more vehicles, vehicle records are kept linked to membership information.
- Payment processes: letting members keep track of their payments to the cooperative.
- Notifications: letting the cooperative management send announcements and reminders directly to members’ phones, which reduces the need to call or message members one by one.
Technologies Used
- Mobile app development
- Membership and notification infrastructure
In apps of this kind, the membership infrastructure is the common foundation that all other modules connect to. The app is a mobile application built on a membership and notification infrastructure; vehicle and payment records are linked to this membership structure.
Process
The steps below summarise the general order we follow in apps we develop for membership-based organisations:
- Analysis: in projects of this kind, we identify how membership, vehicle and payment information is kept today and which tasks are performed most often.
- Design: the interface is kept simple so that members of all ages can use it easily; the most frequent tasks are made reachable by the shortest path.
- Development: the membership, vehicle records, payment and notification modules are developed on a shared membership infrastructure.
- Release and rollout: the most common challenge in digitalising membership organisations is moving records to the new system and getting members used to the app. Focusing the first version on the most-used tasks and adding new features as usage habits settle is a healthy approach.
Results and Benefits
The app is live in the app store, with more than 500 downloads and a 4.7 rating. These figures show that the app has been adopted by the cooperative’s members. Membership, vehicle, payment and notification processes can now be run from a single app, and the cooperative management can send its announcements directly to members.
The lesson we took from this project: in membership-based organisations such as cooperatives, the success of an app depends on members of all ages being able to use it easily, which is why we kept the interface simple. The same approach applies to associations, unions and similar membership organisations: before adding more features, the most frequent tasks must be possible by the shortest route.
Discuss a Similar Project
If you want to digitalise your association, cooperative or other membership organisation, take a look at our mobile app development and custom software development services. Let’s talk about your project: tell us what you need and we will prepare a written proposal covering scope, timeline and cost. Call us on +90 850 335 10 87, message us on WhatsApp, email info@360-soft.com or use our contact page. You can also browse our other case studies.
This case study is a localized version of our reference page in Turkish: Türkçe.
