HR and Payroll Outsourcing in Türkiye | Payroll Operations

Last updated: November 11, 2026

HR and payroll operations outsourcing hands the administrative side of HR to a dedicated team: payroll preparation, personnel records, onboarding and offboarding paperwork, time and attendance, leave tracking and employee queries, with deadlines and accuracy measured against agreed KPIs. 360 Soft runs payroll for teams in Türkiye and provides remote HR administration support for companies elsewhere, working in your HR and payroll systems. This page explains the scope and the monthly payroll calendar, the regulatory framework, working models, the contract structure, the transition process, an SLA and KPI table, pricing factors, a comparison with in-house and freelance options, risks and a provider checklist.

What HR and payroll outsourcing is and who needs it

HR operations are full of deadlines and details: monthly payroll cut-offs, social security notifications, tax filings, contract changes, leave balances and countless employee questions. A single mistake affects people directly and can lead to penalties. Outsourcing puts this work in the hands of a team that does it every month, with checklists, four-eyes checks and a calendar.

It suits companies that:

have a subsidiary, branch or team in Türkiye and need reliable local payroll and HR administration;
have grown beyond what one HR generalist can handle manually;
run many locations or shifts, with complex time and attendance data;
want their HR team to focus on recruitment, development and culture rather than paperwork;
need English-speaking support for headquarters in another country.

Service scope: roles, tasks and modules

Module	Typical tasks
Payroll	Collecting inputs, calculating gross-to-net, overtime, bonuses, deductions, payslips, bank files
Statutory filings in Türkiye	Social security notifications and monthly declarations, prepared with your accountant or ours
Personnel files	Contracts, amendments, mandatory documents, digital personnel files
Onboarding and offboarding	Entry and exit notifications, document collection, final settlements
Time and leave	Attendance data checks, leave balances, shift and overtime records
Employee helpdesk	Answers on payslips, leave, documents and benefits by email, phone or portal
HR reporting	Headcount, turnover, cost and absence reports for management

Roles include payroll specialists, HR administrators, a payroll team leader and a process analyst. We work in your HR and payroll software or in tools agreed with you.

How the monthly payroll calendar works

Input cut-off: hires, leavers, changes, attendance, overtime and variable pay are collected.
Calculation and checks: payroll is calculated and checked against the previous month and the input log.
Approval: you review a variance report and approve.
Payment and payslips: bank files and payslips are produced.
Filings: statutory notifications and declarations are submitted on time.
Close: reconciliation, archiving and a short report of issues and changes.

Regulation in HR and payroll: general framework

Payroll for employees in Türkiye follows Turkish law, mainly the Labour Law No. 4857, the Social Security Law No. 5510 and the Income Tax Law, together with minimum wage decisions and frequent regulatory updates. Employee data is personal data under KVKK, and health or union data are special categories. Rules change often, so every month starts with a check of new parameters. For employees in other countries, local labour, tax and social security rules apply; there we support HR administration and payroll input preparation and work alongside your local payroll provider.

Working models

Full payroll and HR administration for your team in Türkiye.
Payroll only, with HR administration staying in-house.
HR helpdesk and administration support for headquarters or other countries, delivered remotely.
Peak support during year-end, audits or system migrations.
Remote, on-site or hybrid delivery.

Contract structure: service agreement and subcontracting

The work is delivered under a B2B service agreement with a defined scope, calendar and KPIs, an NDA, IP assignment for templates and reports created for you and a data processing agreement: KVKK for processing in Türkiye and a GDPR DPA with SCCs (UK IDTA) for EU and UK data. Responsibility for employer decisions stays with you; we prepare, calculate, check and file according to your approvals. Where tasks are performed on-site in Türkiye, the scope is written in line with Turkish rules on service procurement and subcontracting.

Transition process and typical timelines

Discovery: headcount, locations, pay elements, systems, calendars and current issues.
Data migration: employee master data, balances and history checked and cleaned.
Parallel run: at least one payroll calculated in parallel and compared line by line.
Go-live: first live payroll with extra checks.
Stabilisation: monthly reviews and process improvements.

Small scopes typically start in 1–2 weeks; payroll takeovers are usually planned around a parallel run.

SLA and KPI table

KPI	Definition
Payroll accuracy	Payslips without errors after approval
On-time payment	Salaries paid on the agreed date
On-time filings	Statutory notifications and declarations submitted by the deadline
Query response time	Time to answer employee questions
Data quality	Completeness of personnel files and master data
Issue closure	Time to resolve reported payroll issues

Pricing models

We do not publish prices. Common models are a monthly fee per employee on payroll, a fixed monthly fee for a defined scope, or a dedicated FTE team. Cost depends on headcount, number of locations and legal entities, pay element complexity, shift and overtime rules, languages and which systems are used.

HR and Payroll Operations Outsourcing — overview

In-house, freelancers or outsourcing

Criterion	In-house	Freelancers	Outsourcing
Regulatory updates	Your effort	Depends on the person	Monthly parameter checks
Four-eyes checks	Often missing in small teams	Rare	Built into the process
Continuity during leave	At risk	At risk	Team coverage and replacement
Confidentiality	Salaries visible internally	Contract-based	Contractual and technical controls

Illustrative scenario: a multi-branch retail chain

Illustrative scenario: a retail chain with many branches in Türkiye collects attendance and overtime data from store managers in different formats. The small HR team works late every month to finish payroll, and corrections follow. An outsourced payroll team introduces one input template and a cut-off calendar, checks attendance data against shift plans, sends a variance report for approval and answers employee questions through a shared mailbox. This illustrates a possible set-up; it is not a reported client result.

Risks and how we manage them

Calculation errors: variance reports, four-eyes checks and a parallel run at takeover.
Missed deadlines: a filing calendar with reminders and an owner for each task.
Regulatory changes: monthly parameter review and change log.
Confidential data exposure: restricted access, encrypted transfers and audit logs.

Security, KVKK/GDPR, NDA and IP

Payroll and personnel data are among the most sensitive data a company holds. Access is limited to named team members, files are exchanged through encrypted channels, and special categories of data are handled with extra controls. Confidentiality commitments apply to every team member.

Provider selection checklist

Do they run a parallel payroll before going live?
How do they track regulatory changes each month?
Who approves payroll, and what reports do you receive before approval?
How are payroll files exchanged and stored?
Is there cover when a payroll specialist is on leave?

Frequently asked questions

Can you run payroll for our employees in Türkiye?

Yes. We prepare payroll, payslips, bank files and statutory filings for employees in Türkiye, based on your approvals.

Can you run payroll in other countries?

For other countries we provide HR administration and payroll input preparation and work alongside your local payroll provider, because local rules apply.

Which systems do you work in?

Your HR and payroll software, attendance systems and shared drives, or tools agreed with you.

How do you keep up with regulatory changes?

Each payroll month starts with a check of new parameters such as minimum wage, tax brackets and social security ceilings, recorded in a change log.

Who approves the payroll?

You do. We send a variance report before payment, and nothing is paid or filed without your approval.

How long does a payroll takeover take?

Small scopes typically start in 1 to 2 weeks. A full payroll takeover is planned around at least one parallel run.

Can you answer employee questions?

Yes. An HR helpdesk can answer questions on payslips, leave and documents by email, phone or portal, in Turkish and English.

How is the service priced?

Per employee on payroll, as a fixed monthly fee for a defined scope, or as a dedicated team. Cost depends on headcount, locations, pay elements and systems.

How is salary data protected?

Access is limited to named team members, transfers are encrypted, special categories of data get extra controls, and the contract includes an NDA and data processing terms.

What contract applies?

A B2B service agreement with calendar and KPIs, an NDA, IP assignment and a data processing agreement covering KVKK and, where relevant, GDPR with SCCs or the UK IDTA.

Talk to us about your HR and payroll operations

Tell us what you want to hand over, which channels or systems are involved, the volumes and the service hours you need. We will come back with a proposed team structure, a transition plan and the KPIs we suggest measuring. Call or WhatsApp us on +90 850 335 10 87, email info@360-soft.com or use the contact page.

360 Soft Marketing Yazılım ve Danışmanlık Ltd. Şti., Nidakule Ataşehir Batı, Barbaros Mah. Begonya Sk. No:1 D:2, 34746 Ataşehir/İstanbul.